The first step in the Radical Conversation Cycle is to ask questions. Questions are powerful because they make people feel safe, demonstrate respect, gather useful information, contribute to understanding, elicit empathy, build relationships and encourage self-reflection.
The best questions tend to be open-ended, curious, and non-threatening. Asking people about their personal experiences in a nonjudgmental way is especially effective because it gives them an opportunity to talk about a subject they care and know more about: themselves. In general, you should spend more time asking questions than making statements.
Think you've got it? Great! Try a few practice questions.